Ideya Shift contact support center with gaming entertainment focus

Get in Touch

We're here to help with your gaming experience

Contact Information

Player Support

Having trouble with games or need assistance with your gaming experience? Our player support team handles all gaming-related questions.

Email: info@ideyashift.com

Partnership Inquiries

Interested in collaborating with us? We welcome discussions about gaming partnerships and business opportunities.

Email: info@ideyashift.com

Technical Support

Experiencing technical issues with our platform? Our tech team is ready to help resolve any problems.

Email: info@ideyashift.com

Support Hours

  • Monday - Friday9:00 AM - 7:00 PM EST
  • Saturday10:00 AM - 4:00 PM EST
  • Sunday12:00 PM - 5:00 PM EST

Send Us a Message

What to Expect

When you reach out to us, you're connecting with real people who genuinely care about your gaming experience. We're not just another support team — we're gamers ourselves who understand what makes entertainment enjoyable.

Our team reviews every message personally. Whether you're stuck on a game feature, curious about upcoming releases, or have suggestions for improvements, we want to hear from you. We believe the best gaming platforms are built through conversation with their communities.

For technical issues, please include details about your device and browser. This helps us troubleshoot faster and get you back to gaming without unnecessary delays. Screenshots are always helpful too, though not required.

Typical Response Time

Most inquiries answered within 4-6 hours during business hours

Complex Issues

Technical problems may require 24-48 hours for thorough investigation

Important: All games on Ideya Shift are for entertainment purposes only. No real money prizes are awarded. Players must be 18 years or older to participate. If you have concerns about gaming habits, we encourage responsible gaming practices.

Gaming community support illustration showing player assistance and entertainment focus